Six days ago, a situation with a particular campaign came to our attention. In the spirit of transparency, I’m sharing this with the wider community.
So, what happened? In short, we learned that the demo video in the Scribble Pen campaign was potentially misleading and misrepresentative of any actual product. In addition to what we felt was misleading within the videos, there were also several discrepancies we found with information given to backers and provided to us, things that continued to make us doubt the legitimacy of this project. Upon the internal review, we requested additional information from the campaign organizers and provided a defined window of time for them to provide a new video of an actual, working prototype like seen in the video OR an in-person prototype of the pen.
Since these conditions were not satisfied, we decided that the best course of action to protect our community – both contributors and organizers – was to discontinue the campaign and refund 100% of all payments over the next three days.
At Tilt, we pride ourselves on building the most powerful and flexible set of crowdfunding tools on the web. Our white label, open source tool launched earlier this year, Tilt/Open, allows any organizer to not only crowdfund a product into reality, but give life to a new brand customers trust and love (Soylent is a perfect example).
To maintain a healthy crowdfunding ecosystem, we must always protect the interests of both campaign organizers and contributors. We’re inspired by the amazing products that have been built to-date on Tilt Open, and are fully committed to building a platform that will launch an incredible array of products and brands in years to come.
– James Beshara, CEO